List of Insurance Companies.
Name of Insurer Click below links to know the complaints handling procedure
AIA Insurance Lanka Ltd https://www.aialife.com.lk/content/dam/lk/en/helphttps://ircsl.gov.lk/complaint-form-support/AIA_Customer_Complaints_Handling_Procedure_updated.pdf
Allianz Insurance Lanka Ltd https://www.allianz.lk/make-a-complaint.html
Allianz Life Insurance Lanka Ltd https://www.allianz.lk/make-a-complaint.html
Amana Takaful Life Ltd https://www.takaful.lk/life/wp-content/uploads/2022/05/Complaint-Management-Procedure-Trilingual-Life.pdf
Amana Takaful PLC https://www.takaful.lk/contact/
Arpico Insurance PLC https://www.arpicoinsurance.com/customer-complaint-handling-procedure/
Ceylinco General Insurance Ltd https://www.ceylinco-insurance.com/help-and-support/
Ceylinco Life Insurance Ltd https://www.ceylincolife.com/wp-content/themes/ceylinco/pdf/Customer%20Complaints%20Handling%20Procedure.pdf
Continental Insurance Lanka Ltd https://www.cilanka.com/customer-complaints-handling-procedure/
Cooperative Insurance Company Ltd https://ci.lk/complaints
Cooplife Insurance Ltd https://www.cooplife.lk/help
Fairfirst Insurance Ltd https://www.fairfirst.lk/customer-complaints/
HNB Assurance PLC https://www.hnbassurance.com/files/4kpvmoqtakcy2azuqerb/Complaints%20Handling%20Procedure%20HNBA%20-%20Web%20Doc%202022%20-%20E%20S%20T.pdf
HNB General Insurance Ltd https://www.hnbgeneral.com/files/nhpowaqwksok6dhmhel8/HNBGI%20Complaints%20Handling%20Procedure%20in%20English,%20Sinhala%20and%20Tamil.pdf
Janashakthi Insurance PLC https://www.janashakthi.com/img/pdf/Complaint_Management_Policy_-_English_-_30-04-2021.pdf
Life Insurance Corporation (Lanka) Ltd https://www.liclanka.com/
LOLC General Insurance Ltd https://www.lolcgeneral.com/images/Complaint-Management-Process.pdf
LOLC Life Assurance Limited https://www.lolclife.com/images/Complaint-Management-Policy-English.pdf
MBSL Insurance Company Ltd. http://www.mbslinsurance.lk/pdf/Complaints-Management-Policy-MBSL-Insurance(English,SInhala,Tamil).pdf
National Insurance Trust Fund
Orient Insurance Limited http://www.orientinsurance.lk/reach-us/
People’s Insurance PLC. https://www.peoplesinsurance.lk/complaints
Sanasa General Insurance Company Limited http://sgic.lk/en/complaints-handling-procedure/
Sanasa Life Insurance Company PLC http://www.sicl.lk/complaints/
Softlogic Life Insurance PLC https://softlogiclife.lk/wp-content/uploads/sites/3/2022/04/Customer-Complaints-Handling-Procedure-EST.pdf
Sri Lanka Insurance Corporation Ltd. https://www.srilankainsurance.com/images/pdf/customer-complaints-handling-procedure.pdf
Union Assurance PLC https://unionassurance.com/wp-content/uploads/2022/05/Annuxure-01-Customer-Complaint-Handling-Procedure-new.pdf